Shipping policy

Shipping Policy for www.shopgalet.com

At Galet NYC, we are committed to delivering your favorite tote bags right to your doorstep with efficiency and care. Below, you will find detailed information about our shipping policies and procedures.

1. Processing Time

Orders are processed within 5-8 business days after the order is placed. Orders placed on weekends or holidays will be processed the following business day. During high volume periods, such as holidays or promotions, there may be a slight delay in dispatching your order.

2. Domestic Shipping

Standard Shipping: Estimated delivery time is 5-8 business days after processing. Shipping charges will be calculated at checkout based on the shipping location and package size.

3. Shipping Carriers

We partner with major carriers including UPS, FedEx, DHL, and USPS to offer a wide range of shipping options. The available carriers for your order will be displayed at checkout.

4. Order Tracking

Once your order is shipped, you will receive an email with your tracking information, allowing you to follow your tote bag on its journey to you. Please allow 24-48 hours for your tracking information to update on the carrier's website.

5. Shipping Address Accuracy

Customers are responsible for providing accurate shipping address information. [Your Website Name] cannot be held responsible for packages delivered to incorrect addresses provided by the customer. If a package is returned due to an incorrect address, the customer will be responsible for the additional shipping cost to resend the item.

6. Lost or Damaged Items

In the rare event that your order is lost in transit or arrives damaged, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible and ensure you receive your order.

8. Contact Us

If you have any questions about our shipping policy or your order, please contact us at info@shopgalet.com

Thank you for choosing Galet NYC for your tote bag needs. We look forward to serving you!